Frequently Asked Questions
Find answers to common questions about Sportobot. Can't find what you're looking for? Contact us.
Getting Started
What is Sportobot?
Sportobot is a mobile app for managing sports tournaments, leagues, and teams. It helps you create brackets, track scores, manage rosters, and keep everyone informed with real-time updates. Currently available on Android, with iOS coming soon.
How do I download Sportobot?
Sportobot is available for free on the Google Play Store. Simply search for "Sportobot" or visit our download page to get the app on your Android device. The iOS version is coming soon.
Is Sportobot free to use?
Sportobot is free to download and use for viewing tournaments, brackets, scores, and standings. To create and edit tournaments, you'll need a subscription plan starting at €5/month. You can try out all the editing features using the built-in demo before subscribing.
Do I need to create an account to use Sportobot?
Yes, creating a free account allows you to save your tournaments and sync data across devices. Sign up quickly using your email address.
What sports does Sportobot support?
Sportobot supports a wide variety of sports including basketball, football, volleyball, tennis, table tennis, badminton, handball, hockey, and many more. The app is flexible enough to work with virtually any competitive sport or game.
Features
Can I create tournament brackets with Sportobot?
Yes! Sportobot includes a powerful bracket generator that supports single elimination, double elimination, round-robin, and Swiss system formats. Simply enter your teams, choose a format, and the bracket is generated instantly.
Does Sportobot support round-robin tournaments?
Absolutely. Our round-robin generator creates perfectly balanced schedules where every team plays every other team. You can choose single or double round-robin formats, and the app automatically handles byes for odd numbers of teams.
Can I track live scores during games?
Yes, Sportobot features real-time score tracking. Update scores with a single tap, and all participants can see live updates instantly. The app also includes game timers and period tracking for timed sports.
Does Sportobot calculate standings automatically?
Yes, standings are calculated automatically as you enter match results. The app handles points, goal/score difference, head-to-head records, and other tiebreakers based on your sport's rules.
Can I track player statistics?
Yes, Sportobot allows you to track individual player statistics including goals, assists, points, and custom stats. You can view leaderboards, compare players, and track performance over time.
Is there a way to share tournament information with participants?
Yes, you can share your tournament via a link that allows participants to view brackets, schedules, and live scores. Participants can follow along in real-time without needing to create an account.
Tournaments
How many teams can I add to a tournament?
There is no strict limit on the number of teams you can add to a tournament. Sportobot is designed to handle tournaments of any size, from small local events to large-scale competitions.
Can I run multiple tournaments at the same time?
Yes, with a subscription you can manage multiple tournaments simultaneously. There's no limit on the number of active tournaments you can run.
How do I schedule matches for my tournament?
Sportobot can automatically generate schedules based on your available time slots and venues. You can also manually schedule matches or adjust the auto-generated schedule to fit your needs.
Can I edit a tournament after it has started?
Yes, you can make changes to your tournament at any time. You can add or remove teams, reschedule matches, update scores, and modify bracket structures as needed.
What happens if a team withdraws mid-tournament?
Sportobot handles withdrawals gracefully. You can mark a team as withdrawn, and the app will adjust the bracket accordingly, awarding walkovers to opponents as needed.
Teams & Players
How do I add teams and players?
As the tournament editor, you add teams and players directly in the app. Simply create a team, give it a name, and add player details to the roster.
Can players belong to multiple teams?
Yes, the same player can be added to multiple teams across different tournaments or leagues. Their statistics are tracked separately for each team.
How do notifications work?
Users following a tournament receive push notifications for important updates like scheduled matches, score updates, and tournament announcements. Notification preferences can be customized in the app settings.
Pricing & Plans
What can I do without a subscription?
Without a subscription, you can browse and view any public tournament, including brackets, schedules, scores, and standings. You can also try the full editing experience using our built-in demo mode.
What does the subscription include?
A subscription unlocks all tournament editing features: create tournaments, manage brackets, add teams and players, update scores, and publish your events for others to follow.
Can I try the editing features before subscribing?
Yes! Sportobot includes a built-in demo that lets you explore all the editing features before committing to a subscription. We also occasionally offer promo codes for a free month of subscription.
How do I cancel my subscription?
You can cancel your subscription at any time through the app settings or your device's subscription management (Google Play). Your subscription features will remain active until the end of your billing period.
Is there a discount for annual subscriptions?
Yes, annual subscriptions offer significant savings compared to monthly billing. You can save up to 17% by choosing an annual plan.
Technical
Does Sportobot work offline?
Yes, Sportobot has offline support. You can view tournament information and enter scores without an internet connection. Changes will sync automatically when you're back online.
Is my data backed up?
Yes, all your tournament data is securely stored in the cloud and automatically backed up. You can access your tournaments from any device by logging into your account.
Can I use Sportobot on multiple devices?
Yes, your account syncs across all your devices. Start a tournament on your phone and continue managing it on your tablet or another device.
Is Sportobot available in multiple languages?
Yes, Sportobot supports 10+ languages. You can change the language in the app settings to use Sportobot in your preferred language.
How do I report a bug or request a feature?
You can report bugs or request features through the app's feedback option in settings, or by emailing our support team. We actively review all feedback and prioritize improvements based on user needs.
Is my personal information secure?
Yes, we take security seriously. All data is encrypted in transit and at rest. We never sell your personal information, and you can review our privacy policy for complete details on how we handle your data.
Still Have Questions?
Our support team is here to help you get the most out of Sportobot.